Terms of Service

Effective Date: May 6, 2026  |  Last Updated: May 6, 2026

1. Acceptance of Terms

These Terms of Service ("Terms," "Agreement") constitute a legally binding agreement between you ("User," "Customer," "you," or "your") and Dewey's Pizza ("Company," "we," "us," or "our"), governing your access to and use of the website located at deweyspizza-food.click (the "Website"), including all content, features, functionality, online ordering capabilities, and services offered through the Website.

By visiting our Website, creating an account, placing an order, subscribing to our newsletter, or otherwise engaging with any feature of our Website, you acknowledge that:

• You have read, understood, and agree to be bound by these Terms;
• You are at least 18 years of age, or if you are between the ages of 13 and 17, you have obtained verifiable parental or guardian consent;
• You have the legal authority and capacity to enter into this Agreement;
• You agree to comply with all applicable federal, state, and local laws and regulations in connection with your use of the Website.

If you are accessing or using our Website on behalf of a business, organization, or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms, and all references to "you" shall apply to that entity.

These Terms are governed by the laws of the United States of America, including any applicable federal statutes and regulations enforced by the Federal Trade Commission (FTC) under the FTC Act (15 U.S.C. § 41 et seq.). Where applicable, state-specific consumer protection laws will also apply.

2. Description of Services

Dewey's Pizza is a food service business that provides customers with the ability to browse our menu, place online orders for pickup or delivery, make payments, and engage with promotional content and offers through our Website. Our services include, but are not limited to:

• Online Menu Access: Viewing our current menu offerings, including pizzas, sides, beverages, desserts, and specialty items, along with their descriptions, ingredients, and pricing.
• Online Ordering: Placing orders for food and beverages through our Website for delivery or in-store pickup, subject to availability and service area restrictions.
• Account Registration: Creating and managing a personal user account to save order history, delivery addresses, payment preferences, and promotional preferences.
• Promotional Offers: Receiving access to coupons, discount codes, loyalty rewards, special promotions, and email newsletters.
• Customer Support: Submitting inquiries, feedback, complaints, or requests through our Website's contact features or by reaching us directly at [email protected].
• Catering Services: Requesting catering or large-group orders, subject to separate terms and advance notice requirements.

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time, with or without notice to users. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of services.

Availability of menu items, delivery zones, and service hours is subject to change without prior notice. We make no guarantee that all items displayed on our Website will be available at the time of your order. In the event an item is unavailable, we will notify you and offer a suitable alternative or issue a full refund for that item.

3. User Obligations and Prohibited Activities

3.1 User Obligations

As a condition of your use of our Website and services, you agree to:

• Provide accurate, current, and complete information when creating an account or placing an order;
• Maintain the security of your account credentials and notify us immediately of any unauthorized access or breach;
• Use our Website only for lawful purposes and in a manner consistent with these Terms;
• Update your account information promptly when it changes;
• Pay all charges incurred through your account, including applicable taxes and delivery fees;
• Be present at the designated delivery address or pickup location at the time of delivery or pickup;
• Comply with all applicable federal, state, and local laws when using our Website and services.

3.2 Prohibited Activities

You agree that you will NOT engage in any of the following activities when using our Website or services:

• Submitting false, fraudulent, misleading, or deceptive information in connection with any order or account registration;
• Using another person's account, identity, or payment information without their express authorization;
• Placing orders with no intention of accepting delivery or pickup, or engaging in conduct that constitutes order fraud;
• Attempting to gain unauthorized access to our systems, servers, databases, or user accounts through hacking, phishing, password mining, or any other means;
• Introducing viruses, malware, Trojan horses, worms, or any other harmful software or code into our systems;
• Using automated scripts, bots, scrapers, or crawlers to access, collect, or compile data from our Website without our prior written consent;
• Reproducing, duplicating, copying, selling, reselling, or exploiting any portion of our Website or services for commercial purposes without our express written permission;
• Engaging in any conduct that interferes with or disrupts the integrity, performance, or operation of our Website or servers;
• Posting or transmitting any content that is unlawful, defamatory, obscene, abusive, threatening, harassing, discriminatory, or otherwise objectionable;
• Using our Website in any manner that could damage, disable, overburden, or impair its infrastructure;
• Circumventing any security measures or access controls implemented on our Website;
• Violating any applicable federal, state, or local laws or regulations in connection with your use of our services;
• Misusing promotional codes, discount offers, or loyalty rewards through deceptive means.

We reserve the right to suspend or terminate your account and refuse service to any user who violates these Terms, without prior notice and without liability.

4. Account Registration and Security

To access certain features of our Website, including placing online orders and tracking order history, you may be required to register for an account. You agree to provide truthful and accurate information during registration and to keep your account information up to date at all times.

You are solely responsible for maintaining the confidentiality of your account login credentials, including your username and password. You agree to immediately notify Dewey's Pizza at [email protected] if you suspect any unauthorized use of your account. We will not be liable for any loss or damage arising from your failure to safeguard your account credentials.

We reserve the right to refuse registration, cancel accounts, or remove content in our sole discretion, including in cases where usernames are found to be offensive, impersonating, or in violation of these Terms.

5. Payment Terms

5.1 Pricing and Taxes

All prices displayed on our Website are listed in United States Dollars (USD) and are subject to change without prior notice. Applicable sales taxes, service fees, and delivery fees will be calculated and displayed at checkout before you confirm your order. You agree to pay all charges associated with your order, including applicable taxes.

5.2 Payment Methods

We accept major credit and debit cards (Visa, Mastercard, American Express, Discover), and other payment methods as displayed during checkout. By submitting payment information, you represent and warrant that:

• You are authorized to use the payment method provided;
• The payment information you provide is accurate and complete;
• You authorize us to charge the applicable amount to your payment method.

5.3 Order Confirmation

Your order is not confirmed until you receive a written order confirmation via email or through the Website. We reserve the right to cancel or refuse any order at our sole discretion, including in cases of suspected fraud, pricing errors, or product unavailability. In the event of a cancellation, any charges made to your payment method will be fully refunded.

5.4 Refunds and Cancellations

If you are dissatisfied with your order due to an error on our part — including incorrect items, missing items, or quality issues — please contact us at [email protected] within 24 hours of receiving your order. We will evaluate your request and, at our discretion, offer a replacement, store credit, or refund. We do not accept cancellations after an order has been prepared and dispatched for delivery or made available for pickup.

5.5 Pricing Errors

In the event of a pricing error on our Website, we reserve the right to cancel affected orders and notify customers accordingly. We are not obligated to fulfill orders placed at erroneous prices.

6. Intellectual Property Rights

All content available on the Website, including but not limited to text, graphics, logos, images, photographs, audio files, video clips, data compilations, software, and the overall design and layout of the Website ("Content"), is the exclusive property of Dewey's Pizza or its licensors and is protected under United States copyright law (17 U.S.C. § 101 et seq.), trademark law, trade dress protections, and other applicable intellectual property laws.

The Dewey's Pizza name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Dewey's Pizza. You may not use such marks without our prior written permission. All other names, logos, and marks used on the Website are the trademarks of their respective owners.

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Website solely for your personal, non-commercial use in connection with placing orders and using our food services. This license does not include the right to:

• Copy, reproduce, distribute, or create derivative works from our Content;
• Use any data mining, robots, scraping, or similar data gathering or extraction methods;
• Download or copy account information for any third party's benefit;
• Use the Website or its Content for any commercial purpose without our express written consent.

Any unauthorized use of the Content or intellectual property on this Website may violate copyright laws, trademark laws, the laws of privacy and publicity, and other applicable regulations and statutes, and may expose you to civil and criminal penalties.

7. Third-Party Links and Services

Our Website may contain links to third-party websites, applications, or services, including but not limited to payment processors, delivery platforms, and social media platforms. These third-party sites are not owned or controlled by Dewey's Pizza, and we are not responsible for their content, privacy practices, or terms of service.

We provide these links solely for your convenience and information. Inclusion of any link on our Website does not imply our endorsement of that site or service. You access third-party sites at your own risk, and we encourage you to review the terms and privacy policies of any third-party service before engaging with it.

8. Disclaimers — As-Is Basis

THE WEBSITE AND ALL SERVICES, CONTENT, AND INFORMATION PROVIDED THROUGH THE WEBSITE ARE PROVIDED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED UNDER APPLICABLE LAW, DEWEY'S PIZZA EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT;
• WARRANTIES REGARDING THE ACCURACY, RELIABILITY, COMPLETENESS, OR TIMELINESS OF ANY CONTENT ON THE WEBSITE;
• WARRANTIES THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS;
• WARRANTIES REGARDING THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE WEBSITE OR SERVICES.

Dewey's Pizza does not warrant that food products will meet any specific dietary, nutritional, or allergen requirements unless explicitly stated. If you have food allergies or dietary restrictions, you are solely responsible for communicating these to us prior to ordering, and we cannot guarantee a completely allergen-free environment in our kitchen.

We make no representations or warranties that our food products will be suitable for any specific health condition, dietary goal, or medical requirement. Nutritional information provided on the Website is approximate and may vary based on preparation methods, ingredient substitutions, and portion sizes.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, INCLUDING THE LAWS OF THE UNITED STATES, DEWEY'S PIZZA AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, SUCCESSORS, AND ASSIGNS SHALL NOT BE LIABLE FOR ANY:

• INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES;
• LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES;
• DAMAGES RESULTING FROM YOUR ACCESS TO OR INABILITY TO ACCESS THE WEBSITE OR SERVICES;
• DAMAGES RESULTING FROM ANY UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA;
• DAMAGES RESULTING FROM ERRORS, OMISSIONS, INTERRUPTIONS, DEFECTS, DELAYS IN OPERATION, OR COMPUTER VIRUSES;
• DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THIRD-PARTY LINKS OR SERVICES ACCESSED THROUGH OUR WEBSITE.

IN NO EVENT SHALL DEWEY'S PIZZA'S TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF THE WEBSITE EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT YOU PAID TO US IN THE 90 DAYS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100.00 USD).

Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages. In such jurisdictions, our liability shall be limited to the fullest extent permitted by applicable law.

10. Indemnification

You agree to defend, indemnify, and hold harmless Dewey's Pizza and its officers, directors, employees, agents, contractors, licensors, service providers, subcontractors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms of Service;
• Your use of the Website or services in any manner not expressly authorized by these Terms;
• Your violation of any applicable federal, state, or local law, regulation, or third-party right;
• Your provision of inaccurate, false, or misleading information in connection with your account or orders;
• Any content or information you submit, post, or transmit through our Website;
• Any negligent or wrongful conduct by you, your agents, or any person using your account.

We reserve the right to assume exclusive control over the defense of any matter subject to indemnification by you, in which case you agree to cooperate fully with our defense efforts and not settle any such matter without our prior written consent.

11. Governing Law and Jurisdiction

These Terms of Service shall be governed by and construed in accordance with the laws of the United States of America and the laws of the state in which Dewey's Pizza operates, without regard to conflict of law principles. Federal law, including the Federal Trade Commission Act (15 U.S.C. § 41 et seq.), shall apply where relevant to consumer protection matters.

For matters not resolved through the dispute resolution process outlined in Section 12, you consent to the exclusive jurisdiction of the state and federal courts located in the United States for the resolution of any disputes arising out of or related to these Terms or your use of the Website. You waive any objection to venue in such courts and agree that jurisdiction in such courts is proper and convenient.

Nothing in this section shall limit our right to seek injunctive or other equitable relief in any court of competent jurisdiction to prevent actual or threatened infringement, misappropriation, or violation of our intellectual property rights, confidential information, or other proprietary rights.

12. Dispute Resolution

12.1 Informal Resolution

Before initiating any formal legal proceedings, you agree to first contact Dewey's Pizza at [email protected] to attempt to resolve any dispute informally. We will use reasonable efforts to resolve disputes within thirty (30) days of receipt of your written notice describing the nature and basis of the claim.

12.2 Binding Arbitration

If a dispute cannot be resolved informally within 30 days, you agree that any and all disputes, claims, or controversies arising out of or relating to these Terms, your use of the Website, or our services shall be resolved exclusively through binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, rather than in a court of law. The arbitration shall take place in the United States, and the language of arbitration shall be English.

You understand that by agreeing to arbitration, you are waiving your right to a jury trial. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

12.3 Class Action Waiver

YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT AS A CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION. You waive your right to participate in a class action lawsuit or class-wide arbitration. If this waiver is found to be unenforceable, the entire arbitration agreement shall be deemed void.

12.4 Exceptions

Notwithstanding the foregoing, either party may bring an individual action in small claims court if the claim qualifies under applicable small claims court rules. Additionally, either party may seek emergency injunctive or other equitable relief from a court of competent jurisdiction to prevent actual or threatened intellectual property infringement or other irreparable harm.

13. Food Allergen and Safety Notice

Dewey's Pizza makes every effort to accurately describe ingredients and potential allergens in our menu items. However, we cannot guarantee that any menu item is completely free from any particular allergen due to the nature of food preparation environments. We strongly encourage customers with known food allergies or dietary restrictions to contact us directly at [email protected] before placing an order.

Nutritional and caloric information provided on the Website, if any, is estimated and may not account for all variations in preparation, portion sizing, or ingredient substitutions. Such information is provided for general informational purposes only and should not be relied upon as medical or dietary advice.

14. Term and Termination

These Terms of Service shall remain in full force and effect for as long as you access or use our Website or services. We reserve the right, in our sole discretion, to terminate or suspend your access to the Website and any associated services, with or without notice and without liability to you, for any reason, including but not limited to:

• Violation of any provision of these Terms;
• Suspected fraudulent, abusive, or illegal activity;
• Non-payment of charges owed;
• Any conduct that we determine to be harmful to other users, third parties, or our business interests.

Upon termination, your right to use the Website and services shall immediately cease. Any provisions of these Terms that by their nature should survive termination shall continue in full force and effect, including but not limited to provisions regarding intellectual property, disclaimers, limitation of liability, indemnification, governing law, and dispute resolution.

You may terminate your account at any time by contacting us at [email protected]. Termination of your account does not relieve you of obligations for any orders placed prior to termination or any unpaid amounts owed to us.

15. Changes to Terms of Service

Dewey's Pizza reserves the right to modify, update, revise, or replace these Terms of Service at any time and at our sole discretion. When we make material changes to these Terms, we will provide notice by updating the "Last Updated" date at the top of this page and, where appropriate, by sending an email notification to registered users or by displaying a prominent notice on our Website.

Your continued access to or use of the Website following the posting of updated Terms constitutes your acceptance of the revised Terms. If you do not agree to the updated Terms, you must discontinue your use of the Website immediately and, if applicable, close your account.

We encourage you to review these Terms periodically to stay informed of any updates. It is your responsibility to review these Terms each time you access the Website.

16. Severability

If any provision of these Terms of Service is found to be invalid, illegal, unlawful, or unenforceable by a court of competent jurisdiction or arbitrator under applicable law, such provision shall be deemed severed from these Terms to the minimum extent necessary, and the remaining provisions shall continue in full force and effect without being impaired or invalidated in any way.

The parties agree that the court or arbitrator shall give effect to the parties' intentions as reflected in the severed provision to the greatest extent legally permissible, and the remaining provisions of these Terms shall be construed as if the invalid or unenforceable provision had never been included.

17. Entire Agreement and Waiver

These Terms of Service, together with our Privacy Policy and any other legal notices or additional terms and conditions published by Dewey's Pizza on the Website, constitute the entire agreement between you and Dewey's Pizza regarding your use of the Website and services. These Terms supersede all prior and contemporaneous agreements, representations, warranties, understandings, negotiations, and discussions between you and Dewey's Pizza, whether oral or written, relating to the subject matter herein.

Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision. No waiver of any term of these Terms shall be effective unless made in writing and signed by an authorized representative of Dewey's Pizza. A waiver of any particular breach or default shall not constitute a waiver of any subsequent breach or default of the same or any other provision.

18. Force Majeure

Dewey's Pizza shall not be liable for any failure or delay in the performance of our obligations under these Terms or in providing services to you if such failure or delay is caused by circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemic or epidemic outbreaks, government orders or regulations, labor disputes or strikes, power outages, internet service interruptions, supply chain disruptions, or any other event of force majeure.

In the event of a force majeure occurrence, we will make reasonable efforts to notify you and resume normal service operations as soon as practicable. Orders affected by force majeure events may be cancelled or delayed, and appropriate refunds will be issued where applicable.

19. Children's Use of the Website

Our Website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13 years of age. If you are under the age of 13, you are prohibited from using our Website or creating an account. If you are between the ages of 13 and 17, you may use our Website only with the consent and supervision of a parent or legal guardian who agrees to these Terms on your behalf.

If we become aware that we have inadvertently collected personal information from a child under the age of 13 without verifiable parental consent, we will take prompt steps to delete such information from our records. If you believe we have collected information from a child under 13, please contact us immediately at [email protected].

20. Contact Information

If you have any questions, concerns, or inquiries regarding these Terms of Service, your rights and obligations, your account, or our services, please contact us using the information below:

We will make every reasonable effort to respond to your inquiries within five (5) business days of receipt. For urgent matters related to food safety, allergy concerns, or order issues, we encourage you to contact us directly via email for the fastest response.

For legal notices or formal correspondence, please direct all written communications to our email address listed above, clearly marking your message as "Legal Notice" in the subject line.

These Terms of Service were last reviewed and updated on May 6, 2026. Dewey's Pizza reserves all rights not expressly granted herein. These Terms shall be interpreted and enforced in accordance with applicable United States federal and state law.