Privacy Policy

Welcome to Dewey's Pizza. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website deweyspizza-food.click, place orders, or otherwise interact with our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site immediately.

This Privacy Policy has been prepared in accordance with applicable United States federal and state privacy laws, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), the Federal Trade Commission Act (FTC Act), and other applicable consumer protection regulations. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

1. Who We Are

Dewey's Pizza is a food service business operating in the United States. We operate the website located at deweyspizza-food.click and offer food ordering, delivery, and related services to our customers.

Contact Details:

For any privacy-related questions, concerns, or requests, you may contact us directly at the email address provided above.

2. Information We Collect

We collect various types of information in connection with your use of our website and services. The categories of information we collect are described below.

2.1 Personal Information You Provide to Us

When you interact with our website — such as when you create an account, place an order, sign up for promotions, or contact us — you may provide us with the following types of personal information:

• Identity Information: Your full name, username, or similar identifiers.
• Contact Information: Email address, telephone number, billing address, and delivery address.
• Account Credentials: Username and password for any registered account on our platform.
• Payment Information: Credit or debit card numbers, billing details, and other financial data necessary to process your order. Please note that payment card data is processed by our third-party payment processors and is not stored directly on our servers.
• Order History: Details of the food items you have ordered, your preferences, special instructions, and transaction history.
• Communications: Records of any correspondence you send to us, including support requests, feedback, and reviews.
• Marketing Preferences: Your preferences regarding receiving promotional communications from us.

2.2 Information Collected Automatically

When you visit our website, certain information is collected automatically through cookies, web beacons, pixels, and other tracking technologies. This includes:

• Usage Data: Pages you visit, links you click, features you use, and the time and duration of your visits.
• Device Information: IP address, browser type and version, operating system, device type, screen resolution, and language settings.
• Location Data: General geographic location derived from your IP address. We do not collect precise GPS location unless you explicitly grant permission through your device settings.
• Log Data: Server logs, error reports, and performance data collected automatically by our hosting infrastructure.
• Cookie and Tracking Data: Information gathered through cookies and similar technologies as described in Section 8 of this policy.
• Referral Data: The URL of the page or website that referred you to our website.

2.3 Information from Third Parties

We may receive information about you from third-party sources, including:

• Payment Processors: Transaction confirmations and fraud screening data from our payment processing partners.
• Analytics Providers: Aggregated and anonymized usage and behavioral data from services such as Google Analytics.
• Social Media Platforms: If you choose to log in or interact with our website through social media accounts, we may receive profile information as permitted by your privacy settings on those platforms.
• Delivery Partners: Delivery confirmation information and customer feedback from third-party delivery services we may use.
• Advertising Networks: Information to help us serve relevant advertising to you across the internet.

2.4 Sensitive Personal Information

We do not intentionally collect sensitive personal information such as social security numbers, government-issued identification numbers, biometric data, health information, or financial account information beyond what is necessary to process payments. If you believe you have submitted sensitive information to us inadvertently, please contact us immediately at [email protected].

3. How We Use Your Information

We use the information we collect for a variety of legitimate business purposes, including the following:

3.1 Service Provision and Order Fulfillment

• To process and fulfill your food orders, including coordinating delivery to your specified address.
• To manage your account registration and maintain your profile preferences.
• To communicate with you about your orders, including order confirmations, estimated delivery times, and receipts.
• To process payments and issue refunds where applicable.
• To provide customer support and respond to your inquiries and complaints.

3.2 Website Operations and Improvement

• To monitor and analyze trends, usage patterns, and activities on our website to improve the user experience.
• To diagnose technical problems, debug errors, and maintain the security and functionality of our website.
• To personalize your experience on our platform, including remembering your preferences and previously ordered items.
• To develop new features, products, and services based on user behavior and feedback.

3.3 Marketing and Promotions

• To send you promotional emails, newsletters, offers, and coupons, where you have opted in or where we have a legitimate interest to do so under applicable law.
• To deliver targeted advertising on third-party platforms based on your interests and browsing activity.
• To measure the effectiveness of our marketing campaigns and promotional activities.
• To notify you about changes to our menu, pricing, hours of operation, or special events.

3.4 Legal Compliance and Safety

• To comply with applicable federal, state, and local laws and regulations.
• To enforce our Terms of Service and other applicable policies.
• To detect, investigate, and prevent fraudulent transactions, unauthorized access, and other illegal activities.
• To protect the rights, property, or safety of Dewey's Pizza, our customers, or others.
• To respond to lawful requests from law enforcement and regulatory authorities.

3.5 Business Operations

• To conduct internal audits, data analysis, and reporting for business planning purposes.
• To evaluate or execute a merger, acquisition, reorganization, or sale of some or all of our assets, in which case your personal information may be transferred as a business asset.

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for their own independent marketing purposes, except as required or permitted by law or as described in this policy.

4.1 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our business and delivering our services. These service providers are contractually obligated to handle your data securely and only for the purposes we specify. They include:

• Payment Processors: To securely handle credit and debit card transactions.
• Delivery Services: To fulfill food delivery orders to your address.
• Cloud Hosting Providers: To store website data and maintain server infrastructure.
• Email Marketing Platforms: To send transactional and promotional emails on our behalf.
• Analytics Providers: Such as Google Analytics, to help us understand website usage and improve our services.
• Customer Support Tools: To manage and respond to support tickets and inquiries.
• Fraud Prevention Services: To screen transactions for suspicious activity.

4.2 Legal Requirements

We may disclose your personal information if we believe, in good faith, that such disclosure is necessary to:

• Comply with a legal obligation, subpoena, court order, or government request.
• Protect and defend the rights or property of Dewey's Pizza.
• Prevent or investigate possible wrongdoing in connection with our services.
• Protect the personal safety of users of our website or the public.
• Protect against legal liability.

4.3 Business Transfers

If Dewey's Pizza is involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of all or a portion of its assets, your personal information may be transferred as part of that transaction. We will provide notice before your personal information is transferred and becomes subject to a different privacy policy.

4.4 Aggregated and Anonymized Data

We may share aggregated or de-identified information, which cannot reasonably be used to identify you, with third parties for research, marketing, analytics, and other business purposes. This type of sharing does not constitute a "sale" of personal information under applicable privacy laws.

4.5 With Your Consent

We may share your information with additional third parties when you have given us explicit consent to do so, such as when you participate in a co-branded promotion or partnership program.

5. Data Security

We take the security of your personal information seriously and implement a variety of technical, administrative, and physical security measures to protect it from unauthorized access, disclosure, alteration, or destruction.

5.1 Security Measures We Use

• Encryption: We use Secure Socket Layer (SSL) / Transport Layer Security (TLS) encryption to protect data transmitted between your browser and our website.
• Access Controls: Access to personal information is restricted to authorized personnel who need it to perform their job functions.
• Secure Payment Processing: Payment card data is processed through Payment Card Industry Data Security Standard (PCI DSS)-compliant payment processors. We do not store full credit card numbers on our servers.
• Regular Security Audits: We periodically review our systems, software, and processes to identify and address potential security vulnerabilities.
• Data Minimization: We collect only the information necessary for the purposes described in this policy.
• Incident Response: We maintain procedures to detect, report, and respond to data security incidents in accordance with applicable law.

5.2 Limitations

Despite our best efforts, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. You acknowledge and accept this inherent risk when providing information to us online.

If you believe your personal information has been compromised, please contact us immediately at [email protected].

6. Your Privacy Rights

Depending on your state of residence within the United States, you may have specific rights regarding your personal information. We are committed to honoring these rights.

6.1 Rights Under the California Consumer Privacy Act (CCPA) / California Privacy Rights Act (CPRA)

If you are a California resident, you have the following rights under the CCPA and CPRA:

• Right to Know: You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the sources of that information, the purposes for which it was collected, and the categories of third parties with whom we share it.
• Right to Delete: You have the right to request that we delete personal information we have collected from you, subject to certain exceptions permitted by law (such as when retention is necessary to complete a transaction or comply with a legal obligation).
• Right to Correct: You have the right to request that we correct inaccurate personal information we maintain about you.
• Right to Opt-Out of Sale or Sharing: You have the right to opt out of the sale or sharing of your personal information with third parties for cross-context behavioral advertising. We do not sell personal information as traditionally defined; however, if any activity on our site constitutes a "sale" or "sharing" under the CPRA, you may opt out by contacting us.
• Right to Limit Use of Sensitive Personal Information: You have the right to limit how we use and disclose sensitive personal information.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights. We will not deny you goods or services, charge different prices, or provide a lower quality of service because you exercised your privacy rights.

6.2 Rights for All US Residents

Regardless of your state of residence, we extend the following rights to all our users, to the extent practicable:

• Right to Access: You may request a copy of the personal information we hold about you.
• Right to Correction: You may request that we update or correct inaccurate or incomplete personal information about you.
• Right to Deletion: You may request deletion of your personal data, subject to our legal and operational requirements.
• Right to Data Portability: Where technically feasible, you may request that we provide your personal information in a structured, commonly used, machine-readable format.
• Right to Withdraw Consent: Where we rely on your consent to process your data for marketing purposes, you may withdraw that consent at any time by unsubscribing from our emails or contacting us directly.
• Right to Opt-Out of Marketing: You may opt out of receiving marketing communications from us at any time by clicking the "unsubscribe" link in our emails or contacting us at [email protected].

6.3 How to Submit a Privacy Request

To exercise any of the rights described above, please submit a verifiable request to us by:

• Email: [email protected]

When submitting a request, please include your full name, email address associated with your account, and a description of your request. We may need to verify your identity before processing your request. We will respond to verifiable requests within 45 days of receipt, or as required by applicable law. In some circumstances, we may need to extend this period by an additional 45 days, in which case we will notify you.

You may designate an authorized agent to submit requests on your behalf. We will require written authorization from you confirming the agent's authority.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including the following guidelines:

When your data is no longer required for any of these purposes, we will delete or anonymize it securely. If deletion is not immediately possible (for example, because the data is stored in backup archives), we will isolate the data from further processing until deletion is possible.

8. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and deliver personalized content and advertising.

8.1 Types of Cookies We Use

• Essential Cookies: Necessary for the website to function properly. These cannot be disabled without impairing core functionality such as shopping cart management and secure login.
• Performance and Analytics Cookies: Used to collect information about how visitors use our website. This helps us improve the site's functionality and content.
• Functional Cookies: Used to remember your preferences and settings, such as your preferred delivery address or saved menu items.
• Marketing and Advertising Cookies: Used to deliver advertisements relevant to your interests, both on our website and on third-party sites. These cookies may track your browsing activity across different websites.

8.2 Managing Your Cookie Preferences

You may control and manage cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or receive notifications when cookies are being set. Please note that disabling certain cookies may affect the functionality of our website.

You may also opt out of interest-based advertising through industry opt-out tools such as the Digital Advertising Alliance (DAA) opt-out tool or the Network Advertising Initiative (NAI) opt-out tool.

For more detailed information about the cookies we use and how to manage your preferences, please refer to our full Cookie Policy available on our website.

9. Children's Privacy

We are committed to complying with the Children's Online Privacy Protection Act (COPPA). If we become aware that we have inadvertently collected personal information from a child under the age of 13 without appropriate consent, we will take immediate steps to delete that information from our records.

If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately at [email protected] so that we can take appropriate action.

We encourage parents and guardians to monitor their children's online activity and educate them about safe internet use.

10. International Data Transfers

Dewey's Pizza is a United States-based business and our servers and primary operations are located within the United States. By using our website and submitting personal information to us, you acknowledge and consent to the transfer, storage, and processing of your information within the United States.

If you are accessing our website from outside the United States, please be aware that the laws governing data protection in the United States may differ from those in your country. We are not currently engaged in systematic collection of data from individuals located in the European Union, European Economic Area, or United Kingdom, and we do not represent that our practices comply with the General Data Protection Regulation (GDPR) or equivalent laws in those jurisdictions.

However, any data that may be incidentally received from international users will be handled with the same level of care and security described in this Privacy Policy. If you have concerns about international data transfers, please contact us at [email protected].

11. Third-Party Links and Integrations

Our website may contain links to third-party websites, social media platforms, or integrated services (such as mapping services or payment processors). These third-party services have their own independent privacy policies, and we have no responsibility or liability for their content or privacy practices.

We encourage you to review the privacy policies of any third-party services you interact with through our website. This Privacy Policy applies only to information collected by Dewey's Pizza through our website and services.

Common third-party integrations we may use include:

• Google Analytics: For website traffic analysis. See Google's Privacy Policy.
• Social Media Buttons: Including Facebook, Instagram, or Twitter share/follow buttons, which may collect data when you interact with them.
• Google Maps: For displaying our location or delivery coverage areas.
• Payment Gateways: Such as Stripe or PayPal for processing online payments securely.

12. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not wish to have your online activity tracked. Currently, there is no industry-wide consensus on how websites should respond to DNT signals.

At this time, our website does not respond to DNT browser signals in a standardized way. We continue to monitor developments in this area and will update our practices as industry standards evolve. If you have concerns about tracking, we encourage you to manage your preferences through your browser cookie settings and the opt-out tools described in Section 8 of this policy.

13. Marketing Communications

With your consent, or where we have a legitimate interest to do so under applicable law, we may send you promotional emails or SMS messages about special offers, new menu items, loyalty rewards, and other news related to Dewey's Pizza.

13.1 Email Marketing

You can opt out of receiving marketing emails at any time by clicking the "Unsubscribe" link at the bottom of any marketing email we send, or by contacting us at [email protected]. Please note that even if you opt out of marketing communications, you will continue to receive transactional emails related to your orders and account.

13.2 SMS Marketing

If you have opted in to receive SMS messages from us, you may opt out at any time by replying "STOP" to any SMS message or by contacting us directly. Standard message and data rates from your mobile carrier may apply.

13.3 Compliance with CAN-SPAM Act

Our email marketing practices comply with the CAN-SPAM Act. Each marketing email we send includes a clear identification of the sender, a valid postal address, and a clear mechanism to opt out of future messages. We honor opt-out requests promptly.

14. How to File a Complaint

If you have concerns about how we handle your personal information and are not satisfied with our response, you have the right to escalate the matter to the appropriate authorities.

14.1 Contact Us First

We encourage you to contact us directly in the first instance so that we can address your concerns promptly:

• Email: [email protected]

We will acknowledge your complaint within 5 business days and aim to resolve it within 30 days.

14.2 Federal Trade Commission (FTC)

If you believe your consumer privacy rights have been violated, you may file a complaint with the Federal Trade Commission (FTC), which enforces consumer protection laws in the United States:

• Website: www.ftc.gov/complaint
• Phone: 1-877-382-4357
• Address: Federal Trade Commission, 600 Pennsylvania Avenue NW, Washington, D.C. 20580

14.3 California Residents – California Privacy Protection Agency (CPPA)

If you are a California resident and have concerns about our compliance with the CCPA/CPRA, you may contact the California Privacy Protection Agency (CPPA):

• Website: cppa.ca.gov
• Address: California Privacy Protection Agency, 2101 Arena Boulevard, Sacramento, CA 95834

14.4 State Attorneys General

Residents of other US states may also contact their respective State Attorney General's office to report consumer privacy concerns. Contact information for your state's Attorney General can typically be found on your state government website.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we make changes, we will:

• Update the "Last Updated" date at the top of this policy.
• Post the revised policy on our website at deweyspizza-food.click.
• Where the changes are material, we may notify you via email or by posting a prominent notice on our website prior to the changes taking effect.

We encourage you to periodically review this Privacy Policy to stay informed about how we protect your information. Your continued use of our website after the posting of changes constitutes your acceptance of the updated policy.

16. Legal Basis for Processing

As a US-based business, we process personal information based on the following legal grounds:

• Contractual Necessity: Processing required to fulfill your orders and deliver our services to you.
• Legitimate Interests: Processing for fraud prevention, security, website improvement, and direct marketing, where these interests are not overridden by your privacy rights.
• Legal Obligation: Processing required to comply with federal, state, and local laws and regulations.
• Consent: Processing based on your express consent, such as for certain marketing communications or optional data collection features.

17. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please do not hesitate to contact us:

We are dedicated to working with you to resolve any privacy concerns fairly and efficiently. Thank you for trusting Dewey's Pizza with your personal information. Your privacy matters to us, and we are committed to maintaining that trust through transparent and responsible data practices.